These instructions apply to most Android phones, but due to vendor customizations and/or OS upgrades, may not always apply. Please contact support@eve.net if you need additional help.
Go to your applications list.
Tap EMAIL
If you see a list of Internet service icons, tap EMAIL.
You will see “Enter Your Existing Email”
UNCHECK “Automatically configure account”
Enter your full email address on the “Email:” line.
Enter your password exactly as was given to you on the “Password:” line, being careful to use upper/lower case as needed.
Tap Next
Tap General Settings
Account Name = You can leave this as-is or name it
Real Name = Your real name, (Example: John Doe)
Email Address = this should already be set to your full email address.
Tap OK
Tap Incoming Server
Tap “Pop Mail Server” and change it to: “IMAP Mail Server”
Change Server to: mail.YOURDOMAINNAME.com (Example: mail.johndoe.com)
Username and password should already be set to the correct values, but if not, username = full email, password = your exact password.
Tap Advanced Settings
Port = 993
Use secure connection = CHECKED
Use secure password (TLS) = ALWAYS
Verify Certificate = UNCHECKED
Tap OK
Tap OK
Tap Outgoing Server
Change SMTP Server to: mail.YOURDOMAINNAME.com
(Example: mail.johndoe.com)
Username and password should already be set to the correct values, but if not, username = full email, password = your exact password.
Tap ADVANCED SETTINGS
Change port from 25 to either 26 (some customers) or 587 (most customers)
Use secure connection = CHECKED
Use Secure Password (TLS) = ALWAYS
Authentication = AUTO
Verify Certificate = UNCHECKED
Tap OK
Tap OK
Tap OK
From now on, when you tap the EMAIL icon, you should get your emails.